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Wonder Book, Frederick, MD, U.S.A.
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Very Good condition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # E16A-02243
Practical and easy to read, this book contains a case study of both levels of process mapping and guidelines for when to use each type. It details the importance of process mapping in examining a work flow and customer-supplier relationships as the foundation for appropriate improvements. The author provides step-by-step instructions for creating and interpreting a relationship process map and a cross-functional process map, and reviews the commonly used flowchart. Highlighting the relationship of process mapping to flowcharting, he delineates the differences between a cross-functional process map, a relationship map, and a flowchart, providing detailed examples of why and how each is used in specific situations.
About the Author: Robert Damelio is president of The Bottom Line Group, offering consulting and training on process improvement, benchmarking, measurement, and related practices. He is the former president of the Texas chapter of the NSPI and a member of ASQC and ASTD.
Title: The Basics of Process Mapping
Publisher: Productivity Press
Publication Date: 1996
Binding: Soft cover
Condition: Very Good
Seller: More Than Words, Waltham, MA, U.S.A.
Condition: Good. . . All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping. Seller Inventory # WAL-S-0h-01923
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # wbs9788462024
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Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001284801
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Seller: HPB-Emerald, Dallas, TX, U.S.A.
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Seller: Half Price Books Inc., Dallas, TX, U.S.A.
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Seller: HPB Inc., Dallas, TX, U.S.A.
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00097599727