How to Become the Firm of Choice (Paperback)

Paperback. The consensus from a number of recent reports is that the majority of law firms will again see flat revenue growth in 2017.With external spending down, new legal service providers entering the market, and clients demanding more effective and efficient services, probably the only thing we can predict with any certainty is that competition will only get tougher.So, how do firms break out of the pack and put themselves in a position to enjoy sustained success?How to Become the Firm of Choice provides the answer: firms have to make an explicit decision to become the firm of choice in their chosen markets. And, in doing so, they must move their operations to the next level. This means:Analysing and improving every aspect of the firms operationsEnsuring all of the firms internal operations and processes are aligned with what the firm needs to do to be successful in its marketsMaintaining an absolute commitment to being the best and a refusal to accept the status quo; and, cruciallyBeing one-step better than the competitionTaking a fictional law firm as an example, the book examines in detail five main drivers of professional service firm performance:MarketsClientsPeopleFinancial andUnderpinning beliefsThrough models, matrices, and examples based on the authors extensive experience advising leaders of professional service firms around the world, How to Become the Firm of Choice shows just how this can be achieved in todays competitive market.It explains the questions firms need to ask, and the challenges they need to overcome, in each area in order to improve each aspect and take the firm to the next level.It is very difficult to know how to bring about performance change in a professional service firm when either the professionals often think they know best or they dont like change. This very useful guide demonstrates not only how to do it, but also how to persuade others its a good idea. It is easy to read with useful appendices, which you can use to apply to your own situation. So, if you want to bring about performance change, you should definitely give it a go. Nick Page, Chairman, Bond Dickinson LLP, UK How do firms break out of the pack and put themselves in a position to enjoy sustained success? How to Become the Firm of Choice provides the answer: firms have to make an explicit decision to become the firm of choice in their chosen markets. And, in doing so, they must move their operations to the next level. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. …