"Before the Call: The Communication Playbook" introduces a powerful communication template that predictably enhances conversations and yields positive results. Prepare this simple, 3-step template prior to any conversation to increase effectiveness. The author illustrates the benefits of using the template and provides supportive organizational information for applying workplace communication as well as everyday situations. Before the call, email, meeting, presentation, or any discussion, make sure your motivation, vision and paradigm are positive!

About the Author

Dr. Roderick J. Bartell, R.O.D.C. is the Founder and Executive Director of Bartell & Bartell, Ltd. With over 40 years of experience, Dr. Bartell is truly a pioneer in organizational diagnostics and leadership technology. He administered these technologies into thousands of organizations around the globe, from governments to entrepreneurial start-ups to Fortune 500 companies. Dr. Bartell and his wife currently reside in State College, Pennsylvania. He enjoys spending time with his three children and three grandchildren, playing the trombone, and walking his dog in the early morning while admiring the local mountainous landscape.

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