Being a Medical Clerical Worker (3rd Edition)

Written for the medical clerical worker, this book not only gives an overview of the information needed to be successful, but also introduces readers to the opportunities to branch out into allied fields, including medical records and billing. Concise and well-written, this book focuses on front office administrative training, and is up-to-date with regulations and technology. This book covers all topics in the front-office medical clerical field, and includes updated insurance forms, procedures, and codes, as well diagnostic testing and the latest in communications and technology. It emphasizes safety and ethics, as well as prepares readers for the ever-changing health care office environment. For medical clerical workers and other health care professionals who supervise these employees.

Jacquelyn Marshall, BA, MT, MA, has been a health care worker, serving as a clinical laboratory scientist, for over twenty years. Ms. Marshall has also served as a science curriculum writer/consultant and has developed Model Curriculum Standards for Vocational Health Occupations throughout California. She has also taught vocational health care courses after receiving a teaching credential. Ms. Marshall currently is a freelance medical writer and is author of eight textbooks. She has also developed several instructor's guides and has edited and contributed to three medical series.