The Benchmarking Book
Spendolini, Michael J.
ISBN 10: 0814450776 ISBN 13: 9780814450772
Published by Amacom Books, 1992
New
hardcover
From
Orion Tech, Kingwood, TX, U.S.A.
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About this Item
Description:
Seller Inventory # 0814450776-11-29433421
Synopsis:
Describes the quality improvement process and uses case studies of diverse organizations to show how managers can establish a benchmarking program, choose a basic model to follow, and evaluate the results
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Bibliographic Details
Title: The Benchmarking Book
Publisher: Amacom Books
Publication Date: 1992
Binding: hardcover
Condition: New