Benchmarking: A Guide for Your Journey to Best-Practice Processes (Passport to Success Series)

Coers, Mardi, Gardner, Chris, Higgins, Lisa, Raybourn, Cynth

ISBN 10: 1928593240 / ISBN 13: 9781928593249

Published by Amer Productivity Center, 2001

About this Item

LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS.

Seller Inventory # ERICA82919285932402

Bibliographic Details

• Title: Benchmarking: A Guide for Your Journey to Best-Practice Processes (Passport to Success Series)
• Publisher: Amer Productivity Center
• Publication Date: 2001
• Language: English
• ISBN 10: 1928593240
• ISBN 13: 9781928593249
• Binding: paperback
• Condition: Like New
• Book Type: book

About this title

Synopsis

As one of the titles in the American Productivity & Quality Center’s Passport to Success series, Benchmarking: A Guide for Your Journey to Best-Practice Processes provides readers with a comprehensive understanding of what it takes to achieve benchmarking success.

Based on years of research into the practices of leading organizations, this book, written by experienced APQC benchmarkers, highlights various types of benchmarking and APQC’s benchmarking methodology. Supported by examples of best practices and tips from actual practitioners, it examines preparation and planning, participation, data collection, data analysis, and measurement.