Benchmarking: A Guide for Your Journey to Best-Practice Processes (Passport to Success Series)

Coers, Mardi; Gardner, Chris; Higgins, Lisa; Raybourn, Cynthia

ISBN 10: 1928593240 / ISBN 13: 9781928593249

Published by Amer Productivity Center (edition ), 2001

About this Item

It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Seller Inventory # 1928593240-8-1

Bibliographic Details

• Title: Benchmarking: A Guide for Your Journey to Best-Practice Processes (Passport to Success Series)
• Publisher: Amer Productivity Center (edition )
• Publication Date: 2001
• Language: English
• ISBN 10: 1928593240
• ISBN 13: 9781928593249
• Binding: Paperback
• Condition: Very Good

About this title

Synopsis

As one of the titles in the American Productivity & Quality Center’s Passport to Success series, Benchmarking: A Guide for Your Journey to Best-Practice Processes provides readers with a comprehensive understanding of what it takes to achieve benchmarking success.

Based on years of research into the practices of leading organizations, this book, written by experienced APQC benchmarkers, highlights various types of benchmarking and APQC’s benchmarking methodology. Supported by examples of best practices and tips from actual practitioners, it examines preparation and planning, participation, data collection, data analysis, and measurement.