Best Practices in Action: Guidelines for Implementing First-Clas

Best Practices in Action has been thoroughly updated and revised to reflect the realities of a maturing business incubation industry. Eight chapters explore these broad practice categories: governance; staffing; finances; facilities; management; program evaluation; client entrance and exit; leveraging innovation; client services. Each category is broken down into specific practice areas, with examples of how more than 40 working incubation programs have implemented best practices. A chapter of case studies highlights 11 incubation programs from the United States, Canada, New Zealand and Israel that are overall exemplars of best practice. 2145 gr.