Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients â An Essential Guide for Managers (Collins Best Practices Series)

Hoover, John

ISBN 10: 0061145599 / ISBN 13: 9780061145599

Published by Harper Business, 2007

About this Item

Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Seller Inventory # ZBV.0061145599.VG

Bibliographic Details

• Title: Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients â An Essential Guide for Managers (Collins Best Practices Series)
• Publisher: Harper Business
• Publication Date: 2007
• Language: English
• ISBN 10: 0061145599
• ISBN 13: 9780061145599
• Binding: Soft cover
• Condition: very_good

About this title

Synopsis

Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

• Recognize why and when people act out
• Identify different types of difficult people
• Cope with difficult behavior
• Get the most out of trouble employees
• Nurture a harmonious work environment

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.