For anyone who wants to achieve better returns on their IT investments, CIO Best Practices, Second Edition presents the leadership skills and competencies required of a CIO addressing comprehensive enterprise strategic frameworks to fully leverage IT resources.

Filled with real-world examples of CIO success stories, the Second Edition explores:

CIO leadership responsibilities and opportunities
The business impacts of both business and social networking, as well as ways the CIO can leverage the new reality of human connectivity on the Internet
The increasingly inextricable relationships between customers, employees, and their use of personal information technologies
Emerging cultural expectations and standards outside the workplace
Current CRM best practices in terms of the relationship between customer preferences and shareholder wealth
Enterprise energy utilization and sustainability practices�otherwise known as Green IT�with all the best practices collected here, in one place
Best practices for one of the Internet's newest and most revolutionary technologies: cloud computing and ways it is shaping the new economics of business

About the Author

JOE STENZEL has worked as editor in chief of the Journal of Strategic Performance Management and Cost Management, and two Warren, Gorham, and Lamont periodicals since 2000. He has written or co-written four other books for John Wiley & Sons: Essentials of Cost Management, From Cost to Performance Management, CFO Survival Guide, and Lean Accounting.

"About this title" may belong to another edition of this title.

Store Description

Hawking Books is dedicated to providing each customer with the highest standard of customer service.

Visit Seller's Storefront

Seller's business information

Murrmoz LLC
PO Box 839, Edgewood, TX, 75117, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee the condition of every book as it's described on the Abebooks web
sites. If you're dissatisfied with your purchase (Incorrect Book/Not as
Described/Damaged) or if the order hasn't arrived, you're eligible for a refund
within 30 days of the estimated delivery date. If you've changed your mind about
a book that you've ordered, please use the Ask bookseller a question link to
contact us and we'll respond within 2 business days.

Shipping Terms

We package all our items in secure new packaging and we always ship within 48 hours.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	5 to 14 business days	3 to 6 business days
First item	US$ 0.00	US$ 19.95

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.