BETTER THINKING, BETTER RESULTS answers the question: "How do you conduct a Lean transformation?" It is a detailed case study and analysis of The Wiremold Company's enterprise-wide Lean transformation.
This Shingo Prize-winning book is the first detailed account of a true enterprise-wide Lean transformation, led by CEO Art Byrne, in which both core principles — "continuous improvement" and "respect for people" — were actually practiced.
Drawing on candid interviews with Wiremold's senior team, BETTER THINKING, BETTER RESULTS delivers a rare how-to manual that reaches far past the factory floor into engineering, new product development, operations, suply chain, marketing, sales, accounting, human resources, acquisitions, and the boardroom.
This Second Edition adds a Postscript on Wiremold's sale to Legrand, four lessons on sustaining Lean over time, introduces Emiliani's now-classic distinction between "Real Lean" and "Fake Lean," and original change-over models for the kaizen method, the Lean transformation, and leadership development.
It is the definitive Lean transformation guide for any company in any industry.
Dr. Bob Emiliani has been a progressive management practitioner and researcher for over 30 years. He worked in industry for 15 years and had management responsibility in engineering, manufacturing, and supply chain management at Pratt & Whitney. Bob was part of a team responsible for implementing TPS principles and practices in both manufacturing and supply chains at Pratt & Whitney. Subsequently, he was full-time professor for 23 years. He now holds the honorary title of Professor Emeritus. Bob was the first academic to establish a research agenda focused on Lean leadership, resulting in numerous publications and varied leadership development workshops. Bob is a prolific, versatile, and award-winning writer whose publications span engineering, business, social sciences, and humanities. He has authored or co-authored 28 books and 45 peer-reviewed papers across six different disciplines (leadership, management, management history, supply chain management, higher education, and materials engineering). His work is widely recognized and he is praised for being a unique voice and a creative thinker.