Ausreichend/Acceptable: Exemplar mit vollst�ndigem Text und s�mtlichen Abbildungen oder Karten. Schmutztitel oder Vorsatz k�nnen fehlen. Einband bzw. Schutzumschlag weisen unter Umst�nden starke Gebrauchsspuren auf. / Describes a book or dust jacket that has the complete text pages (including those with maps or plates) but may lack endpapers, half-title, etc. (which must be noted). Binding, dust jacket (if any), etc may also be worn.

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Bibliographic Details

Title: Bloc 2 relation client � distance et digitalisation : BTS NDRC, 1re et 2e ann�es : r�forme BTS 2018
Publisher: FOUCHER
Publication Date: 2018
Language: French
ISBN 10: 2216151505
ISBN 13: 9782216151509
Binding: Soft cover
Condition: acceptable

About this title

Synopsis

Bloc 2 : Relation client � distance et digitalisation

1 carnet de bord en d�but d’ouvrage et propre � chaque mati�re, rappelle aux �tudiants les outils et pr�requis essentiels.
Une approche par situations professionnelles permet � l’�tudiant de se projeter en tant que commercial dans diff�rents types d’organisations.
Dans chaque chapitre, un objectif � atteindre est d�taill� � travers 2 � 4 missions que les �tudiants pourront r�aliser : un travail concret qui s’appuie sur des annexes contextuelles et notionnelles.
1 partie entra�nement propose des exercices progressifs.
1 page de synth�se donne l’essentiel � retenir.

Ce manuel est enrichi de ressources num�riques FOUCHER CONNECT ! Des pictogrammes indiquent au fil des pages des liens vers des vid�os, des tutos, des sch�mas de synth�se anim�s en acc�s direct sur www.foucherconnect.fr

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