A management expert demonstrates a strategy for performance improvement. Schaffer applies "the simple and direct approach of the successful entrepreneur" (D. A. Noble) to corporate America.

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Robert H. Schaffer is head of Robert H. Schaffer & Associates, a management consulting firm specializing in productivity and performance improvement. His firm has served a wide variety of industries and voluntary organizations, including Chase Manhattan Bank, Allied-Signal Corporation, Northern Telecom, and PPG Industries. Schaffer's articles on productivity improvement have appeared in numerous business publications including Harvard Business Review and Management Review.

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