A management expert demonstrates a strategy for performance improvement. Schaffer applies "the simple and direct approach of the successful entrepreneur" (D. A. Noble) to corporate America.

About the Author

Robert H. Schaffer is head of Robert H. Schaffer & Associates, a management consulting firm specializing in productivity and performance improvement. His firm has served a wide variety of industries and voluntary organizations, including Chase Manhattan Bank, Allied-Signal Corporation, Northern Telecom, and PPG Industries. Schaffer's articles on productivity improvement have appeared in numerous business publications including Harvard Business Review and Management Review.

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