Bridging Organization Design and Performance: Five Ways to Activate a Global Operation Model

Bridging Organization Design and Performance is a handbook for leaders looking to enhance the success of their organizations and themselves. Companies that compete globally require organizational operating models as robust as their strategies. Many companies have created elegant designs and consider their worldwide, matrix organizations sources of competitive advantage. However, the reality is that these complex structures bring many challenges and senior executives are often frustrated by the difficulties of delivering growth in organizations that span numerous brands, products, and geographic regions.

After working closely with over twenty large US and Europe based global companies during the past decade, Gregory Kesler and Amy Kates concluded that the problem is not in the fundamental design of these operating models. The matrix is not going away. The challenge is to effectively and completely activate the organization to deliver the strategy. This book shares the five practical actions that bring complex organizations to life and help companies gain sustainable results from their global operating models.

GREGORY KESLER and AMY KATES are Managing Partners at Kates Kesler, one of the world's leading organization design firms. They work with leaders and their teams to assess organizational issues, reshape structures and processes, and build depth of management capability. Kesler and Kates are also the authors of Leading Organization Design, from Jossey-Bass.