Fascinating case studies and anecdotes about Lee Iacocca, Sandra Day O'Connor and many others show parents, executives, teachers and more how they can put 12 key principles to work in their families and organizations and gain the satisfaction that comes from bringing out the best in people. Reprint.

About the Author

Alan Loy McGinnis (1933–2005) was a best-selling author, family therapist, business consultant, and popular speaker. After a twenty year career as a minister, he became a counselor and co-founded the Valley Counseling Center in Glendale, CA. In the 1970s, he began researching friendship and authored The Friendship Factor, published by Augsburg Fortress in 1979 and revised in 2004. A popular speaker, he also authored more than fifty articles and several more books, including Bringing Out the Best in People, Confidence, and The Balanced Life, all published by Augsburg Fortress.

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