Broken Promises: Why Good Leaders Make Bad Decisions and How to Keep It from Happeining to You. This item is unavailable.
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Language: English
Published by Harvard Business Review Press, 1996
- Hardcover
- Used

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Hardcover
Condition: Used - Good
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Item description from seller
Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Seller Inventory # G0875846548I3N00
- Title
- Broken Promises: Why Good Leaders Make Bad Decisions and How to Keep It from Happeining to You
- Author
- Mills, Daniel Quinn
- Publisher
- Harvard Business Review Press
- Publication year
- 1996
- Condition
- Good
- Dust jacket
- No Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0875846548
- ISBN 13
- 9780875846545
- Item weight
- 1.2 pounds
This text examines IBM's culture and history, looking at various challenges that have faced the company. Illustrating that IBM's poor performance in the 1990s is part of a repeated pattern, it argues that IBM's biggest problems have stemmed from breaking commitments to its employees and customers.
"Synopsis" may belong to another edition of this title.
About the Author
G. Bruce Friesen is a knowledge manager in the Enterprise Transformation Initiative at Andersen Consulting.
"About the title" may belong to another edition of this title.
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