Moving away from providing traditional training and development services, today's training professionals increasingly focus on linking learning with job performance and business results. This book is an integrated collection of practical articles to assist trainers in making the transition from traditional training to a performance focus. The seven sections of this book offer short articles, proven tools, techniques, and exercises on issues of importance for organizations seeking to become high-performance enterprises. All articles present ideas that have been used effectively by learning and performance professionals. The material includes action- and activity-oriented exercises and tools you can use for background, self-study, or training sessions. Read this book to become instrumental in helping change your training department's priorities and processes.
Karen M. Vander Linde is a Partner in PricewaterhouseCooper (PwC), the world's largest professional services organization. She leads PwC's Center of Excellence for Performance and Learning.
Elaine Biech is president of ebb Associates, Inc., a management consulting firm with offices in Portage, Wisconsin and Norfolk, Virginia. Her company specializes in custom designed training programs and consulting services for executives, managers, employees, and consulting and training professionals.