Built on Values: Creating an Enviable Culture that Outperforms the Competition
Language: English
Published by Jossey-Bass, 2011
- Hardcover
- Used
Seller: Goodwill of Central and Coastal Virginia, Richmond, VA, U.S.A.Goodwill of Central and Coastal Virginia
AbeBooks seller since May 29, 2026
Condition: Used - Very good
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- Title
- Built on Values: Creating an Enviable Culture that Outperforms the Competition
- Author
- Rhoades, Ann
- Publisher
- Jossey-Bass
- Publication year
- 2011
- Condition
- very_good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0470901926
- ISBN 13
- 9780470901922
Based on Ann Rhoades’ years of experience with JetBlue, Southwest, and other companies known for their trailblazing corporate cultures, Built on Values reveals exactly how leaders can create winning environments that allow their employees and their companies to thrive. Companies that create or improve values-based cultures can become higher performers, both in customer and employee satisfaction and financial return, as proven by Rhoades’ work with JetBlue, Southwest Airlines, Disney, Loma Linda University Hospitals, Doubletree Hotels, Juniper Networks, and P.F. Chang’s China Bistros.
Built on Values provides a clear blueprint for how to accomplish culture change, showing:
- How to exceed the expectations of employees and customers
- How to develop a Values Blueprint tailored to your organization’s goals and put it into action
- Why it's essential to hire, fire, and reward people based on values alone, and
- How to establish a discipline for sustaining a values-centric culture
Built on Values helps companies get on the pathway to greatness by showing the exact steps for either curing an ailing company culture or creating a new one from scratch.
"Synopsis" may belong to another edition of this title.
About the Author
ANN RHOADES IS PRESIDENT OF PEOPLE INK, which helps companies build values-based corporate cultures using the Values Blueprint principles, and CEO of CareLeaders, LLC. She was one of the five founding executives of JetBlue Airways, Chief People Officer for Southwest Airlines, and Executive Vice President of Team Services at Doubletree and Promus Hotel Corporations. Today, she continues to serve on the JetBlue Board of Directors, as well as on the boards of P.F. Chang’s China Bistro; HireVue, Inc.; Anderson School of Business at the University of New Mexico; ACCION New Mexico • Arizona • Colorado; and is board chair of Safer New Mexico Now. She lives in Albuquerque, New Mexico.
For more information, please visit www.peopleink.com
Nancy Shepherdson is a freelance journalist who has written more than 500 articles and five books over the past twenty years.
"About the title" may belong to another edition of this title.
Goodwill of Central and Coastal Virginia
Richmond, VA, U.S.A.
AbeBooks seller since May 29, 2026
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Goodwill of Central and Coastal Virginia is a nonprofit dedicated to changing lives through the power of work. Every book purchased from our page helps fund job training programs, education, and employment opportunities for individuals facing barriers to work. From career coaching to skills development, we empower people in our community to build brighter futures. When you shop our books, you are not just finding your next great read, you are supporting a mission that has strengthened Central and Coastal Virginia since 1923. Give a book a second life and help someone start a new chapter of their own. Our mission is changing lives…helping people help themselves through the power of work. Through an earn while you learn approach, we provide hands-on experience, supportive services, and access to training that leads to real careers. Every purchase plays a role in advancing that mission and creating opportunities across the communities we serve.…
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