Many in positions of leadership feel overwhelmed because it used to be they told subordinates what to do and their subordinates did it. Not so today. Leaders are no longer managers or directors, they're considered to be coaches. Unfortunately, under this new philosophy, many on the team simply don't pull their weight--unless the team leader knows and uses the techniques shared in this book. Steps are given that when taken will form a process leaders can use to spread out the work evenly, and create a situation where everyone does a fair share. Called PROCESS BASED LEADERSHIP, this is a no nonsense way to organize and conduct business anyone can put in place to create shared responsibility throughout the organization that will in inevitably lead to getting the job done quickly and getting it done right.

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The authors are partners in the international management consulting of Competitive Solutions, Inc.

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