Business Communication NOW (Canadian Edition)

Covering the essentials of effective communication, Business Communication Now equips students for working in the digital, diverse, and global world. Beyond learning fundamental concepts and skills, students will see what communication tasks they will be likely to encounter in a wide array of occupations, and the strategies most likely to succeed.
Covering a broad range of topics in less than 500 pages--written, oral, and interpersonal communication--Business Communication Now has the scope of a comprehensive book but the weight of a brief book.

Kitty O. Locker was an Associate Professor of English at The Ohio State University, where she taught courses in workplace discourse and research methods. She received her B.A. from DePauw University and her M.A. and Ph.D. from the University of Illinois at Urbana. She also wrote Business and Administrative Communication (6th ed., Irwin/McGraw-Hill, 2003), The Irwin Business Communication Handbook: Writing and Speaking in Business Classes (1993), and co-edited Conducting Research in Business Communication (1988). Her consulting clients included URS Greiner, Abbott Laboratories, the Ohio Civil Service Employees Association, AT&T, and the American Medical Association. In 1994–95, she served as President of the Association for Business Communication (ABC). From 1997 to 2000, she edited ABC’s Journal of Business Communication. She received ABC’s Outstanding Researcher Award in 1992 and ABC’s Meada Gibbs Outstanding Teacher Award in 1998.

Dr. Isobel M. Findlay is an associate professor in the Department of Management and Marketing; University co- director, Community-University Institute for Social Research; and Scholar, Centre for the Study of Co-operatives,University ofSaskatchewan, where she teaches business communications, business and community, co-operative studies, and law and culture.

She has special research interests in communications, cultures, and communities; diversity in the workplace; Aboriginal and associative organizations; and corporate social responsibility, performance indicators, and reporting standards. After four years on a Social Sciences and Humanities Research Council of Canada (SSHRC) research project on Co-operative Membership and Globalization: Creating Social Cohesion through Market Relations, she is currently completing work on another SSHRC-funded project on Social Enterprises, Knowledgeable Economies, and Sustainable Communities and in the early stages of another on Animating Mi’kmaw Humanities in Atlantic Canada.

She is also pursuing her research interests in the context of the Sectoral Commission on Culture, Communication and Information of the Canadian Commission for UNESCO, to which she has been appointed for a three-year term.

In addition to essays on Aboriginal justice, economic development, and co-operatives, she is editor, co-author, or co-editor of the following:

•  Co-editor (with Warren Weir and Louise Clarke) of a special issue of the Journal of Aboriginal Economic Development 4.1 (2004) on Value(s) Added: Sharing Voices on Aboriginal CED

•  Editor, Introduction to Literature 4th and 5th editions (2000, 2004)

•  Co-author with James (Sakej) Youngblood Henderson and Marjorie L. Benson, Aboriginal Tenure in the Constitution of Canada (2000)

•  Co-editor (with L. M. Findlay), Realizing Community: Multidisciplinary Perspectives (1995)

A member of the Canadian Communication Association and the International Association of Business Communicators, she has operated her own writing and editing business; facilitated workshops and consulted with the public and private sectors, profit and non-profit organizations; and written many successful grant applications and proposals. A proud recipient of a University ofSaskatchewanStudents’ Union Teaching Excellence Award, she is also co-winner of the Saskatchewan Book Awards Scholarly Writing Award, 2000.