Business Communications with Writing Improvement Exercises

Practical, well-organized and readable, this highly successful book explains basic business communication principles and then gives readers practice in applying these principles in letters, memorandums, reports, proposals, employment communications and oral presentations. Explains the theory of communication and the advantages of studying business communication. Examines the three basic qualities used in preparing effective attractive appearance, good will tone, and a clear and complete message then applies these principles to various types of letters, memos and reports. Coverage on electronic messages, such as networking systems among machines, cellular phones, E-mail, voice mail, new computer software programs, and more. Covers new forms of addressing envelopes requested by the United States Postal Service to speed delivery through their automated handling. For all business professionals.