Business Enterprise, Process, and Technology Management: Models and Applications

Business processes are valuable corporate assets since they directly support corporate business strategies. Business processes, therefore, need to be managed and optimized just as any other business assets. This need has lead to significant advances in the area of Business Process Management (BPM). Business Enterprise, Process and Technology Management: Models and Applications generates a comprehensive overview of the recent advances in concepts, technologies, and applications that enable advanced business process management in various enterprises. The book can be used by both professionals and academics since it will have contributions from both practitioners and researchers. Additionally, it can be used as a reference when teaching, training, or conducting workshops.

Venky Shankararaman is a Practice Associate Professor at the School of Information Systems, Singapore Management University, Singapore. His current areas of specialization include enterprise architecture, enterprise integration, service oriented architecture and business process management. He has over 14 years of experience in the IT industry in various capacities as a researcher, academic faculty member and industry consultant. Venky has designed and delivered professional courses for governments and industries in areas such as enterprise architecture, technical architecture, enterprise integration and business process management. Venky also worked as a faculty member at several universities in the UK and Singapore, where he was actively involved in teaching and research in the areas of intelligent systems and distributed systems. He has published over 50 papers in academic journals and conferences.

Dr. J. Leon Zhao is Eller Professor in MIS and Director of EPIC Lab, University of Arizona and taught previously at HKUST and College of William and Mary, respectively. He holds Ph.D. and M.S. degrees from the Haas School of Business, UC Berkeley, M.S. degree from UC Davis, and B.S. degree from Beijing Institute of Agricultural Mechanization. His research is on information technology and management, with a particular focus on workflow technology and applications in knowledge distribution, e-learning, supply chain management, organizational performance management, and services computing. Leon has published about 40 articles in various journals such as Management Science, Information Systems Research, INFORMS Journal on Computing, Journal of MIS, Communications of the ACM, Decision Support Systems, Information Systems Frontier, IEEE Transactions on Knowledge and Data Engineering, and IEEE Transactions on Engineering Management. His work has also appeared in over 70 refereed conference papers.

Jae Kyu Lee is a Professor of Management Information Systems in the College of Business at Korea Advanced Institute of Science and Technology in Seoul. He received his Ph.D. from the Wharton School, University of Pennsylvania (1985). He is a fellow of Association of Information Systems. He served as the co-chair of ICIS 2011 Doctoral Consortium in Shanghai, and co-chair of the Pacific Asia Conference on Information Systems and the International Conference on Electronic Commerce. He was editor-in-chief of the journal, Electronic Commerce Research and Applications (Elsevier) and serves as associate editor of many international journals. He authored and edited 11 books in the area of Electronic Commerce, Information System, and Intelligent Systems, published more than 100 international journal papers and conference proceedings, and presented many keynote speeches at major international conferences and workshops.