If you want to make the drive for quality, productivity, and profit improvement a permanent feature of your organization, the concept of "partnering" - must become an integral part of every activity, write Charles Poirier and William Houser. They give detailed action studies of companies that have made the transition to business partnering and continuous improvement. And they provide the tools you need to make similar changes in your own organization.
Gets away from 'flavor of the month' to true long-term, sustainable growth. Both business partnering and continuous improvement are very much needed in the dynamic l990s, and this book is a guide to tapping many of their benefits.