Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)
Language: English
Published by Elsevier Science & Technology, United States, San Francisco, 2014
- Softcover
- Used
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Add to basketItem description from seller
Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: How to develop business models and business process architecture How to integrate decision management models and business rules New material on service processes and on dynamic case management Learn to integrate various approaches in a broad business process management approach. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…
Seller Inventory # GOR010878557
- Title
- Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)
- Author
- Paul Harmon (Enterprise Alignment, San Francisco, CA, USA)
- Publisher
- Elsevier Science & Technology, United States, San Francisco
- Publication year
- 2014
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0128003871
- ISBN 13
- 9780128003879
- Edition
- 3rd Edition
- Item weight
- 1,089 grams
- Dimensions
- 191 x 235
Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach.
New to this edition:
- How to develop business models and business process architecture
- How to integrate decision management models and business rules
- New material on service processes and on dynamic case management
- Learn to integrate various approaches in a broad business process management approach
- Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma
- Learn how all the different process elements fit together in this best first book on business process, now completely updated
- Tailor the presented methodology, which is based on best practices, to your organization’s specific needs
- Understand the human aspects of process redesign
- Benefit from all new detailed case studies showing how these methods are implemented
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