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Business Process Improvement Through E-collaboration: Knowledge Sharing Through The Use Of Virtual Groups

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ISBN 10: 1591403588 / ISBN 13: 9781591403586
Published by Idea Group Publishing
Used Condition: Very Good Soft cover
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Bibliographic Details

Title: Business Process Improvement Through ...

Publisher: Idea Group Publishing


Book Condition:Very Good

About this title


Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups is written around two main theses. The first is that business process improvement, a key element of the most influential management movements since the 1980s, can itself be considerably improved by the use of information technology. The second is that process improvement affects organizational knowledge sharing in a non-linear way, and that the use of e-collaboration technologies can boost this influence by increasing the breadth and speed of knowledge dissemination in organizations. Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups discusses key findings in connection with effects of e-collaboration technologies on business process improvement groups, making this book an important tool for academia and businesses everywhere.

About the Author:

Dr. Ned Kock is Associate Professor of MIS at Texas A&M International University. He holds a PhD in MIS from the University of Waikato, New Zealand. He has been working as a systems analyst and organizational development consultant since 1987, having provided consulting, training and systems development services to several global organizations, including HSBC Bamerindus Bank, PricewaterhouseCooper, Johnson & Johnson, Rio de Janeiro State Construction Company, Westaflex, New Zealand Ministry of Agriculture and Fisheries, True North, Day and Zimmermann, Lockheed Martin, and Bristol-Myers Squibb. Ned has been the recipient of the Best Paper Award at the Australasian Conference on Information Systems, and has been included in Manchester’s Who's Who of IT Professionals and AcademicKeys’ Who's Who in Business Higher Education. Ned has authored articles published in a number of journals including Communications of the ACM, Decision Support Systems, IEEE Transactions on Education, IEEE Transactions on Engineering Management, IEEE Transactions on Professional Communication, Information & Management, Information Systems Journal, Information Technology & People, Journal of Organizational Computing and Electronic Commerce, Journal of Systems and Information Technology, and MIS Quarterly.

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