Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement

Harrington, H. James; Esseling, K.; Nimwegen, Van

ISBN 10: 0070267790 / ISBN 13: 9780070267794

Published by McGraw-Hill Education, 1997

About this Item

Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.

Seller Inventory # OTV.0070267790.VG

Bibliographic Details

• Title: Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
• Publisher: McGraw-Hill Education
• Publication Date: 1997
• Language: English
• ISBN 10: 0070267790
• ISBN 13: 9780070267794
• Binding: Hardcover
• Condition: very_good

About this title

Synopsis

This long-awaited companion and update to H. James Harrington's best-selling Business Process Improvement is a hands-on implementation guide. It focuses on upgrading information distribution paths to optimize the many processes with which they come in contact. Filled with lists, charts, and appendices, this workbook tells how to document a company's processes, analyze current effectiveness, design new processes, use system enablers, and much more.

About the Author

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.