Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement

Nimwegen, Van, Esseling, K. C., Harrington, H. James

ISBN 10: 0070267790 / ISBN 13: 9780070267794

Published by McGraw-Hill Professional, 1997

About this Item

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Bibliographic Details

• Title: Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
• Publisher: McGraw-Hill Professional
• Publication Date: 1997
• Language: English
• ISBN 10: 0070267790
• ISBN 13: 9780070267794
• Binding: Hardcover
• Condition: Used; Good

About this title

Synopsis

This long-awaited companion and update to H. James Harrington's best-selling Business Process Improvement is a hands-on implementation guide. It focuses on upgrading information distribution paths to optimize the many processes with which they come in contact. Filled with lists, charts, and appendices, this workbook tells how to document a company's processes, analyze current effectiveness, design new processes, use system enablers, and much more.

About the Author

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.