Business Process Management: Practical Guidelines to Successful Implementations

Jeston, John

ISBN 10: 1138738409 / ISBN 13: 9781138738409

Published by Routledge, 2018

About this Item

VERY GOOD softcover, no marks in text, tight uncreased spine, clean exterior; a very gently used copy.

Seller Inventory # 147648

Bibliographic Details

• Title: Business Process Management: Practical Guidelines to Successful Implementations
• Publisher: Routledge
• Publication Date: 2018
• Language: English
• ISBN 10: 1138738409
• ISBN 13: 9781138738409
• Binding: Soft cover
• Edition: 4th Edition
• Condition: Very Good
• Book Type: Book

About this title

Synopsis

Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM’s interrelationship with organizational management, culture and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it’s to be successful: augmented and aligned with other management disciplines.

This highly anticipated fourth edition brings Jeston’s practicable frameworks and solutions up to date with the latest developments in BPM, including the robotics process automation, digital strategies and the changes necessary as a result of the impact of the quad generations in the workforce.

This thoroughly revised and updated new edition includes:

• Enhanced BPM House noting the importance of traceability from strategy to execution activities
• New and revised case studies

• An analysis of the risks and benefits of robotic automation and cognitive computing.

The book highlights that millennials will be 50% of the global workforce in 2020 and 67% by 2025―Jeston warns managers to ignore them at your peril. Business processes and the way work is performed must evolve!

This book will prove to be an indispensable guide to any senior business executive or chief financial officer while providing practical BPM examples to undergraduate and postgraduate students alike.

About the Author

John Jeston has over 40 years’ experience in senior executive and consulting positions. He runs an international consultancy, Management By Process Pty Ltd.