Upper Saddle River, N.J. : Pearson/Prentice Hall, 2005. 9th edition. Paperback. 0. xiii, 429 pp. 26 cm. With CD-ROM.Fine. Condition : very good copy. ISBN 9780130915191. Keywords : ,

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Bibliographic Details

Title: Business Process Modeling, Simulation, and Design
Publisher: Prentice Hall
Publication Date: 2004
Language: English
ISBN 10: 013091519X
ISBN 13: 9780130915191
Binding: Soft cover
Condition: very good

About this title

Synopsis

A focus on business processes, as well as manufacturing processes and general OM problems, plus an emphasis on simulation modeling using a state of the art commercial simulation software make this a unique, standout volume in the area of operations management. The volume blends traditional qualitative issues, operations management and discrete event simulation by taking an analytical modeling perspective on process design and emphasizing the power of simulation modeling as a vehicle for analyzing and designing business processes. The authors provide an introduction to business process design, process management and process oriented improvement programs, a simulation based methodology for designing business processes, basic tools for process design, managing process flows, introduction to queuing and simulation, introduction to Extend, modeling and simulating business processes, input and output data analysis, optimizing business process performance and process benchmarking with data envelopment analysis. For business professionals.

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