Business Processes and Information Technology

Business Processes and Information Technology prepares students to effectively use, manage, and participate in the development of information technology applications in support of common business processes. The text focuses on the interconnections among an organization's management, business processes, information systems, and information technology. An emphasis is given throughout the text to the governance, control, and security of business processes and information systems, especially underlying financial information systems. After studying this text, a student will walk away with an understanding of the foundation tools and knowledge required for the analysis, design, and control of IT-driven business processes using current and emergent technologies.

Ulric J. (Joe) Gelinas, Jr., Ph.D., is a Professor Emeritus at Bentley University, Waltham, Massachusetts. He also conducts course development and instruction for PricewaterhouseCoopers on business processes, internal control, and IT auditing topics. Dr. Gelinas is Senior Consultant for MIS Training Institute, and he teaches in the University of Maastricht’s International Executive Master of Finance and Control Program. He received his A.B. in Economics from St. Michael’s College, Winooski, Vermont, and his M.B.A. and Ph.D. from the University of Massachusetts, Amherst. Professor Gelinas has also taught at the University of Tennessee and at Vesalius College, Vrije Universtiteit Brussel in Brussels, Belgium. Professor Gelinas has published articles on interorganizational collaboration and coordination infrastructures, accounting information systems, using technology in business education, technical communications, and information privacy. In 2003, Professor Gelinas received the Innovation in Auditing and Assurance Education Award from the American Accounting Association. He has made presentations and conducted workshops at the International Conference of the Information Systems Audit and Control Association (ISACA); ISACA’s Computer Audit, Control, and Security (CACS) conferences; as well as other professional groups. He is a member of the American Accounting Association, the Information Systems Audit and Control Association, Beta Alpha Psi, and Beta Gamma Sigma. Professor Gelinas was a member of the U.S. expert panel that reviewed Control Objectives for Information and Related Technology (COBIT) and has conducted COBIT workshops throughout the world. He is the author of Implementation Tool Set, a volume that accompanies the second and third editions of COBIT. In his spare time, Professor Gelinas is engaged in his favorite activities: sailing, hiking, and bird watching.