Business Processes: Operational Solutions for SAP Implementation

Business Processes: Operational Solutions for SAP Implementation deals with enterprise resource planning (ERP) systems implementation, and also business operations/processes and information systems to support business operations/processes. There are a large number of books treating ERP implementation, operations management and information systems separately, but books dedicated to all three topics applied to practical issues of ERP implementation are scarce. However, teaching ERP merely as software does not work. Uniting these three topics in one book allows the reader to avoid the problems of teaching separate fields and then connecting them in one complex solution, providing the opportunity to better educate students.

Victor Portougal (1941 - 2005) was an associate professor in the Department of Information Systems and Operations Management, Business School, The University of Auckland, New Zealand. Dr. Portougal’s practical and consulting experience included information and ERP systems design and implementation for companies in Russia and New Zealand. He was the author of many articles in scholarly journals, practitioner magazines, and books. Dr. Portougal held degrees from University of Gorki, Russia (M.Sc., Computer Science), Academy of Sciences, Moscow (Ph.D., Operations Research), and Ukrainian Academy of Sciences, Kiev (Doctor of Economics). His research interests were in quantitative methods, both in management science and information systems.

David Sundaram is a senior lecturer in the Department of Information Systems and Operations Management, Business School, The University of Auckland, New Zealand. He has a varied academic (B.E. in Electronics & Communications, PG Dip in Industrial Engineering, and Ph.D. in Information Systems) as well as work (systems analysis and design, consulting, teaching, and research) background. His primary research interests include: the design and implementation of flexible and evolvable information, decision, and knowledge systems; process, information, and decision modelling; Triple Bottom Line modelling and reporting; and Enterprise Application Integration with a focus on ERP-DSS integration.