Business Success: Performance Management

MPC

ISBN 10: 1903432030 / ISBN 13: 9781903432037

Published by IPR Publishing Ltd, 2001

About this Item

Seller Inventory # U9781903432037

Bibliographic Details

• Title: Business Success: Performance Management
• Publisher: IPR Publishing Ltd
• Publication Date: 2001
• Language: English
• ISBN 10: 1903432030
• ISBN 13: 9781903432037
• Edition: 1777298079.
• Condition: Very Good
• Dust Jacket Condition: 8148150
• Signed: 4/27/2026 1:54:39 PM
• Seller catalogs:
  • 1
  • U
  • 9781903432037

About this title

Synopsis

Managing performance is critical to long-term business success. Learn from this CD-ROM program how to measure and increase the performance of your organisation. In this course you will:

*Learn how to measure business success. Understand what to measure and how to measure it.
*Learn how to create specific, performance management criteria for your business
*Discover how to set realistic, stretching goals and learn how to motivate your team to achieve them
*Use real-world tools to manage and improve the performance of your company

About the Author

Clifford Hurst is president of Career Impact, which he founded in 1988. He brings over twenty-five years of management experience to each consulting and training engagement.

Cliff founded the business on the understanding that the only two real assets that any ongoing business has are its customers and its employees. He works with companies who share this philosophy to help them grow the value of both.

Cliff is author of all four titles in the Business Success Series of CD-ROM learning programs and is author of A Career for the 21st Century: A Handbook for Call Center Agents.