From Buttons to Conversations

Large language models are fundamentally reshaping user expectations from conversational interfaces to intelligent automation. Gone are the days of only buttons and forms. But how do we design UX that harnesses this power effectively? Part of this change isn’t just layering in conversational experiences into our user interfaces, but rethinking user interfaces completely. In the future, users will expect to interact with software using conversations, either text or voice. Making this change will require an understanding of user interface changes as well as an understanding of the technology required to make this change. As a product designer, you must understand the new features enabled by Large Language Models along with using Agent, LLMs, and Workflow orchestration to create these experiences. Understanding the landscape of possibilities is important going forward for any product designer or innovator.

What You Will Learn

·         Design a system using conversation-first, hybrid, and traditional solutions

·         Cover the new features enabled by Large Language Models and AI Agents for UX

·         Enable our conversations to solve real problems for users

·         Deploy traditional user experiences with conversational experiences to aid the user

Who This Book is For

Product designers, software architects, software developers, and anyone who wants to innovate products. This book will lead you through the questions you should ask, the patterns you need to know, and the challenges you will face.

Chad Michel is the Chief Technology Officer (CTO) for Don’t Panic Labs. He has more than 20 years of software development and engineering experience. And he holds a bachelor’s degree in computer engineering and a master’s degree in computer science. At Don’t Panic Labs Chad works with clients to solve problems through innovative software solutions. He has worked for several companies in Lincoln, Nebraska, helping build a practice management application for lawyers, developing key features for an ecommerce application, and wrangling an Internet content delivery system into a stable platform. Chad regularly speaks at technical meetups hosted by Don’t Panic Labs and makes significant contributions to the company blog. He also enjoys contributing at technical conferences and groups. Chad teaches Cloud Architecture and Applied AI at the University of Nebraska-Lincoln. He enjoys combat sports and frequently trains in taekwondo and Brazilian Jiu-Jitsu.