CDP 360 Managing Conflict Dynamics: A Practical Approach: Development Guide (Conflict Dynamics Profile; Assessing Conflict Behavior)

Managing Conflict A Practical Approach is based on the idea that while conflict itself is inevitable, ineffective and harmful responses to conflict can be avoided, and effective and beneficial responses to conflict can be learned. Better conflict management is the goal of this guide, and its focus is particularly on those areas in which individuals have the most control -- contending with provocation and appropriately responding to conflict.