New technologies and data analytics have become critical tools for cities as they seek to tackle urgent challenges such as growing populations, social inequality and climate change. Advances in digital devices, AI and IoT are boosting efficiencies in areas such as public health, water and waste management and sustainable construction.
Yet technologies are rarely a quick fix to urban problems, and the trade-offs involved with ICTs are putting increasing pressure on cities. As they collect more data, cities are more frequently becoming the targets of cyberattacks; privacy concerns and citizen pushback against some technologies are on the rise; and the growing chasm between those who have access to new technologies and those who do not – the digital divide – threatens to magnify social inequalities. What should cities consider as they seek to implement new technologies? How can public service efficiency be balanced with privacy concerns? What strategic frameworks can help cities move forward successfully with technology initiatives?
This volume is part of the book series “IESE Cities in Motion: International Urban Best Practices.” Cities and Technology provides an overview of:

Technology trends and their benefits in urban spaces
Challenges and risks triggered by new technologies
A tool to help city administrators introduce technology initiatives successfully, along with a compilation of best practices drawn from all over the world.

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