Title: CMAA Certification Study Guide: Medical Administrative Assistant Certification Prep
Publisher: CreateSpace Independent Publishing Platform
Publication Date: 2015
Language: English
ISBN 10: 1505781132
ISBN 13: 9781505781137
Binding: Paperback
Condition: new

About this title

Synopsis

Contents The Medical Assistant Duties and Responsibilities Medical Law, Medical Profession Liability The Patient Care Partnership (Patient’s Bill of Rights) The HIPAA Patient Privacy Rule Legal Terms Communication Phone Etiquette Verbal and Nonverbal Communication Respect Scheduling Appointment Booking Appointment Setting Types of Scheduling Scheduling New Patients Scheduling Established Patients Scheduling Conflicts Letter Writing Mail Processing Incoming Mail Outgoing Mail Health Insurance Verification of Insurance Benefits Insurance Terms Medical Records Management Creating a Medical Record Filing Indexing Alphabetical Filing Numerical Filing Subject Filing Tickler File Medical Terminology Plus 500+ review questions

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