- Hardcover
- Used
Seller: AwesomeBooks, Wallingford, United KingdomAwesomeBooks
AbeBooks seller since November 28, 2006
Condition: Used - Very good
US$ 47.51
Quantity: 2 available
Add to basketItem description from seller
CMR with SAP Industry Solutions This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Seller Inventory # 7719-9781592290321
- Title
- CMR with SAP Industry Solutions
- Author
- -
- Publisher
- -
- Publication year
- 2004
- Condition
- Very Good
- Binding
- hardcover
- Language
- English
- ISBN 10
- 1592290329
- ISBN 13
- 9781592290321
Customers expect companies to consider their individual needs. This book gives you the answers to the most important questions with regard to successful, industry oriented Customer Relations Management.
Learn how various sectors cope with challenges like globalization, deregulation, shortened product life spans and increasing customer requirements and how industry specific CRM software solutions can help. Discover the full potential of mySAP CRM technology with detailed examples of successful CRM projects and practice oriented business processes, all logically divided by industry. Readers will also benefit from an entire chapter on service-oriented software architecture as a basis for in-house custom applications.
The book contains details on manufacturing, processing, pharmaceuticals, consumer goods, media and entertainment, transport and logistics, telecommunications, Financial services, Public sector, and much more.
Industry-specific highlights include:
- Manufacturing
- Processing
- Pharmaceuticals
- Consumer Goods
- Media and Entertainment
- Transport and Utilities
- Telecommunications and Logistics
- Professional Services
- Financial Services
- Public Sector
"Synopsis" may belong to another edition of this title.
About the Author
Jochen Böder studied mathematics, history, and computer science before becoming a consultant in the area of e-commerce for the SAP subsidiaries e-SAP and SAP Portals. Currently he works in the areas of product management and development of SAP AG, where he deals with architecture and technology topics including mySAP CRM. He is co-author of the book mySAP CRM -- The Official Guidebook to SAP CRM 4.0
"About the title" may belong to another edition of this title.
AwesomeBooks
Wallingford, United Kingdom
AbeBooks seller since November 28, 2006
Shipping rates from United Kingdom to U.S.A.
| Item | 4 to 15 business days | 4 to 15 business days |
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Started in an unfortunate mother's basement in 2004 with books that a student layabout no longer needed, AwesomeBooks now stocks over 2 million titles which are ready to be sent to your door within 24hours of ordering. Our heritage is in supplying great quality used books. We have over 1.8 million books in our distribution centre ready to be shipped to you at any time. We also sell new books and are increasing our range of titles every day.
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