COLLABORATE(R) for Professional Case Management: A Universal Competency-Based Paradigm

COLLABORATE is the professional case manager's guide to the implementation of a competency-based practice - an approach vital to high quality and cost-effective patient care. This practical book identifies and defines the categories of competence that drive positive outcomes for the patient, organization, and - most importantly - for the case manager.

The book is presented in four sections that 

(1) provide the rationale for a competency-based approach; 

(2) identify and describe eleven competencies, one for each letter of COLLABORATE; 

(3) review how the competencies benefit the case manager and organization; and 

(4) considers the future of case management practice.

Not only is COLLABORATE an indispensable resource for the case management professional who aims to improve his/her level of practice excellence, but it also empowers anyone tasked with improving a patient's health care experience and quality of life. It provides the tools necessary to transform practice from task orientation to one that drives positive outcomes.

Teresa M. Treiger RN-BC, MA, CCM, CHCQM, FABQUARP is an industry thought leader inspiring Conscious Case Management© practice across the health care continuum. With decades of health care industry experience, Teresa is a respected expert in care coordination and professional case management practice. She is a prolific author with numerous journal and magazine articles to her credit in addition to her contributions to white papers and books. She is the featured columnist in Professional Case Management's Heartbeat of Case Management. Teresa is owner of Ascent Care Management in Quincy, Massachusetts providing professional education, peer mentoring, and consulting services.

Ellen Fink-Samnick MSW, ACSW, LCSW, CCM, CRP began her career in social work and has since flourished in many transdisciplinary leadership roles across the industry's professional associations. Her vibrant contributions to improving healthcare and case management standards transcend the healthcare and medical workforces to include more than 50 publications, nationwide presentations, course teachings, mentoring, consultation, and innovative practice models, for which she has received global recognition. Ms. Fink-Samnick currently owns and operates EFS Supervision Strategies and serves as an adjunct faculty member in the social work department at George Mason University.