One of the most important requirements of leadership is effective communication. The idea that some people are natural leaders and that others will never learn to show good leadership is now outdated. It has been replaced by the conviction that leadership and communication skills can be learnt. This second edition of Communication in Organizations continues to give clear advice and guidance on communicating in a range of different contexts in the workplace.

From handling complaints and breaking bad news to negotiating deals and giving presentations, it explores the building blocks to effective communication skills, nurturing the leadership qualities required in any organization. By defining the abstract concepts of ‘organization’ and ‘communication’, it provides readers with the necessary skills to conduct any conversation on a professional manner. Illustrated with concrete examples throughout, this new edition includes a new chapter on career coaching, with exercises and ideas for role-play to enable the ideas to come alive. The three parts work seamlessly to expand the readers’ conversation skill-set as they progress through the book.

Communication in Organizations is an invaluable resource for students of management and business psychology, as well as those taking courses who are already in the workplace. The practical aspects compliment both introductory and advanced courses in interpersonal communication, leadership and business and professional communication.

About the Author

Henk T. Van der Molen is professor of psychology at the Institute of Psychology at Erasmus University Rotterdam, The Netherlands and at the Open University of The Netherlands. He is (co-)author of more than 20 books and 100 articles and chapters, many which concern professional communication skills training. He was President of the Dutch Psychological Society from 1995-2003.

Yvonne. H. Gramsbergen-Hoogland studied personality psychology at the University of Groningen. Thereafter she joined the faculty of Economics at the Hanzehogeschool of Groningen, where she was a trainer in interpersonal skills, developing several widely used programmes. She is involved as freelance trainer in human resources management and (co-)author of four books.

"About this title" may belong to another edition of this title.

Store Description

Established in 2009 SpeedyHen has built up a reputation for its quick, reliable service. We strive to ensure that our products are competitively priced and available to you from stock. All of our orders are dispatched via trackable services for piece of mind. Our dedication to customer service has helped to establish SpeedyHen as one of the market leaders in online book & physical music retailing. Please take a look at our huge range. Help is available from our polite customer service team for any questions you may have.

Visit Seller's Storefront

Seller's business information

Sale & Shipping Terms

Terms of Sale

TBC

Shipping Terms

All orders are dispatched within 2 business days via a trackable service.

All tracking numbers are uploaded when the order has been dispatched.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	7 to 10 business days	5 to 8 business days
First item	US$ 0.00	US$ 30.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.