Individuals, teams, and organizations are only as good as their ability to communicate effectively.
Communication Skills Training offers the crucial tools you'll need to help your workshop participants master the skills that drive performance. The first book in the ATD Workshop Series offers practical, road-tested strategies and tactics for use at all levels of your organization.
Built on the successful ASTD Trainer's Workshop title of the same name, this volume brings all-new content to users, including how to incorporate technology in the delivery of training programs. Communication Skills Training presents two-day, one-day, and half-day communication training programs along with relevant chapters on needs analysis, design, delivery, facilitation, and evaluation of the training event.
About the series
The new ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today's technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.
Maureen Orey is an award-winning international speaker and best-selling author with more than 25 years of experience in management, leadership, training, and career development. She has worked in many industries, including technology, healthcare, construction, hospitality, and education. As President of Workplace Learning & Performance Group, she is dedicated to working with inspired individuals and organizations to help them improve their performance so they can achieve their desired results. Workplace Learning & Performance Group was the 2014 winner of the San Diego Regional Chamber of Commerce's Small Business Award.
Maureen is the best-selling author of Communication Skills Training, published by ASTD Press, as well as the author ofSuccessful Staffing in a Diverse Workplace, published by Richard Chang Associates. She is a Certified Professional in Learning and Performance (CPLP), and holds an MA in Education from the University of San Diego and a BA in Psychology from San Diego State University. She was recognized as the 2008 Outstanding Instructor of the Year for San Diego State University's College of Extended Studies. In addition to her work in the private sector, she has taught at five local universities and is currently an adjunct professor at UC San Diego and Brandman University. She recently completed her first year of doctoral studies in Organizational Leadership at Brandman University.
