With detailed case studies, a comprehensive set of assestment tools, and field tested experience the authors lay out the five factors needed to face adversity, seize opportunities, deal with ambiguity and make extraordinary things happen.

About the Author

Merom Klein, Ph.D., known for groundbreaking new insights on pressures that confront matrix organizations, is director of The Courage Institute, a program design and research center in Israel. For 15 years, Dr. Klein was CEO of Key Management Strategies. He advises teams and leaders on courage worldwide, with clients like Intel, NASA, Millennium, ARAMARK, ITW, CIGNA, Rafa"el, and Reckitt-Benckiser. You can reach Dr. Klein at merom@courageinstitute.org.

Rod Napier, Ph.D., who pioneered the concept of 360-degree feedback, has authored 10 books, including "Tools & Activities for Strategic Planning" and "Groups: Theory and Experience." Formerly a professor at Temple University and teaching fellow at The Wharton School, he consults widely with clients that include CBS, The United Nations, Cornell University, Merck, and The New Israel Fund. You can reach Dr. Napier at rodnap@aol.com.

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