COVID-19: GOING BEYOND ROUTINE?

COVID-19 has wreaked havoc on certain industries calling for a sharp increase in the attention paid to the existing business model, strategies, processes as well as practices. COVID-19 has put them to the test of resilience and agility. Multiple concerns and considerations are at play for these industries to restore business sustainability by looking at more radical approaches to preserving their businesses. This book explores the effect of COVID-19 leading to discussions within the scope of resilience, agility, and sustainability among some selected industries such as manufacturing, airlines, e-hailing, and SMEs, and also explores the emerging Work-from-Home trends as a result of COVID-19. As the main contribution of this scholarly work, the book also introduces Resilience-Agility Business Scenario Matrix for identifying plausible organizational scenarios and COVID Business Matrix (CoBuM) for a Remade World.