CPS Examination Review Office Systems and Administration

Part of the official review series for the Certified Professional Secretary Examination (CPS). Current content updates techniques in office practice and procedures, provides review questions that are in the same format as used on the exam, and cross-references solutions to appropriate sections.

Key Benefit: This is the official review series for the Certified Professional Secretary Examination (CPS) — endorsed by Professional Secretaries International and carefully coordinated with actual exam content. The Examination includes three levels of questions designed to test: 1) basic knowledge such as facts, terminology, dates; 2) understanding of concepts, procedures, and principles; and, 3) application of concepts. Key Topics: Current content updates techniques in office practice and procedures. The test now contains three parts (instead of 6): Management, Office Management Procedures and Finance/Business Law, and lasts only one day. It uses a sentence and paragraph outline that keeps explanations brief, enumerates important points, outlines procedures step-by-step, highlights situations found in realistic business settings, lists other books and references for more in-depth study, and illustrates difficult concepts. It also provides review questions that are in the same format as used on the Exam and cross-references solutions to appropriate sections. It includes a list of terms to review at the beginning of each chapter, and a glossary at the end of the book.