CQ: Developing Cultural Intelligence at Work

Soon Ang P. Earley Joo-Seng Tan

ISBN 10: 0804771723 / ISBN 13: 9780804771726

Published by Stanford University Press, 2010

About this Item

pp. 264.

Seller Inventory # 7990566

Bibliographic Details

• Title: CQ: Developing Cultural Intelligence at Work
• Publisher: Stanford University Press
• Publication Date: 2010
• Language: English
• ISBN 10: 0804771723
• ISBN 13: 9780804771726
• Binding: Soft cover
• Condition: New

About this title

Synopsis

This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an outsider’s natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner. CQ is distinguished by three core features: the head, or the ability to discover new information about a culture; the heart, or one’s motivation and confidence in dealing with a culture; and the body, or the capability to adapt actions and behavior so that they are appropriate in a new culture. A manager with a high CQ can enter into new cultural settings—national, professional, organizational, regional—and immediately understand what is happening and why, confidently interact with people, and engage in the right actions. Filled with real-world examples and case studies, this book explains how to assess one’s own skills and improve one’s CQ.

About the Author

P. Christopher Earley is Auran J. Fox Chair in Business and Dean of the University of Connecticut School of Business. Soon Ang is the Goh Tjoei Kok Chair Professor in International Management & IT at the Nanyang Business School, Nanyang Technological University, Singapore. Joo-Seng Tan is Associate Professor of Management at Nanyang Technological University's Nanyang Business School.