CRM Handbook, The: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)
Language: English
Published by Addison-Wesley Professional, 2001
- Softcover
- Used
Seller: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East
AbeBooks seller since July 1, 2024
Condition: Used - Good
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Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
Seller Inventory # ZEV.0201730626.G
- Title
- CRM Handbook, The: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)
- Author
- Dyché, Jill
- Publisher
- Addison-Wesley Professional
- Publication year
- 2001
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0201730626
- ISBN 13
- 9780201730623
"Synopsis" may belong to another edition of this title.
About the Author
Jill Dyché is principal consultant with Baseline Consulting Group, which provides management consulting & technology implementation services to Fortune 500 companies. She has recently spearheaded several of Baseline Consulting's projects centered on CRM implementation and readiness. A frequent speaker at CRM and e-Business conferences and user groups, she is author of e-Data: Turning Data Into Information With Data Warehousing (Addison-Wesley).
"About the title" may belong to another edition of this title.
Zoom Books East
Glendale Heights, IL, U.S.A.
AbeBooks seller since July 1, 2024
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