CRM concepts. methods. and overall solution(Chinese Edition)

ZHU YUN LONG. NAN LIN. WANG FU DONG

Published by China Press

7302085498 / 9787302085492

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Paperback Pages. Number: 258 Language: Chinese. CRM concept method with the overall solution. the combination of a few years to the study of customer relationship management to obtain the results. the origin. the concept of CRM. CRM impact on Chinese culture. CRM and The relationship between supply chain management. ERP. Internet marketing. e-commerce. knowledge management. enterprise applications. CRM systems. design methodology and CRM implementation strategies and programs carried out deta.

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Bibliographic details

Title
CRM concepts. methods. and overall solution(Chinese Edition)
Author
ZHU YUN LONG. NAN LIN. WANG FU DONG
Publisher
China Press
Condition
New
Binding
paperback
ISBN 10
7302085498
ISBN 13
9787302085492

liu xing

Nanjing, JS, China

5-star seller

AbeBooks seller since April 7, 2009

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