- Softcover
- Used

Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
AbeBooks seller since April 6, 2009
Condition: Used - Good
US$ 17.35
Quantity: 5 available
Add to basketItem description from seller
May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Seller Inventory # 44443144-5
- Title
- CUSTOMER DEVOTION
- Author
- Case, Mike
- Publisher
- Customer Devotion
- Publication year
- 2019
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0578487098
- ISBN 13
- 9780578487090
"Synopsis" may belong to another edition of this title.
About the Author
Mike's work with the La Quinta Returns® loyalty program resultedin a full doubling of all guest loyalty metrics, including doubling loyaltymember total brand revenue. These gains fueled dramatic brand growth andfacilitated a successful IPO. Prior to La Quinta, Mike ledthe development and launch of the game-changing loyalty program forVirgin America - the first-ever U.S. airline loyalty program based on passengerrevenue rather than miles flown. Additionally, he developed andimplemented transformative customer loyalty initiatives for brands across otherindustries such as Sage Telecom, and built product enhancements to support thelaunch of the first Visa Platinum bankcard (First USA). Mike's work is atthe forefront of industry-recognized, breakthrough marketing strategies.
A highly sought after speaker Mike has been invited to conferencesincluding Colloquy's Customer Experience Conference and the EpsilonSymposium. He has presented to top MBA programs including University of Chicago Booth School of Business and Southern Methodist University's Coxschool.
"About the title" may belong to another edition of this title.
GreatBookPrices
Columbia, MD, U.S.A.
AbeBooks seller since April 6, 2009
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 8 to 14 business days |
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Columbia, MD U.S.A. 21045
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