Call Center Leadership: Mastering the Big 5
Tom Calvert; Dawn Willging
ISBN 10: 1598795694 ISBN 13: 9781598795691
Published by Lifevest Publishing, 2008
Used
Soft cover
From
-OnTimeBooks-, Phoenix, AZ, U.S.A.
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About this Item
Description:
A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Seller Inventory # OTV.1598795694.G
Synopsis:
Helps sales and service professionals at any level improve their performance and the skills of those around them. Authors show how attention to detail and a commitment to quality can help any call center lift its operations to a higher level.
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Bibliographic Details
Title: Call Center Leadership: Mastering the Big 5
Publisher: Lifevest Publishing
Publication Date: 2008
Binding: Soft cover
Condition: good