Synopsis
Emerging and experienced health services managers can hone their skills with these challenging and in-depth case studies. With more than 50% new content in this sixth edition, Cases in Health Services Management includes 28 cases and 12 ethics incidents that address contemporary issues encountered by administrators and managers, such as organizational change, ethical dilemmas, conflicts of interest, regional competition, staff misconduct, and patient safety. Complex, real-life management scenarios are presented for analysis, evaluation, and resolution by using a problem-solving methodology and applying knowledge, skills, and expertise from all areas of healthcare administration. The cases are wide ranging and cover varied healthcare settings, including: Hospitals (large/small, urban/rural, academic), long-term care facilities, pharmaceutical services, specialty and outpatient centers, and other service delivery settings. Providing an exceptional framework for decision making and debate, this casebook is an outstanding text for capstone and issues courses as well as a valuable resource for professional development seminars for practicing administrators and risk managers in health services settings. INSTRUCTOR MATERIALS FOR FACULTY: Case summaries, exercises and role-plays, discussion and debate questions, timelines, decision tress, and supplemental documents.
About the Author
Kurt Darr is Professor of Hospital Administration in the Department of Health Services Management and Leadership and Professor of Health Care Sciences at The George Washington University. He holds the Doctor of Science from The Johns Hopkins University and the Master of Hospital Administration and Juris Doctor from the University of Minnesota. Dr. Darr completed his administrative residency at Rochester (Minnesota) Methodist Hospital and subsequently worked as an administrative associate at the Mayo Clinic. After being commissioned in the U.S. Navy, he served in administrative and educational assignments at St. Albans Naval Hospital and Bethesda Naval Hospital. He completed postdoctoral fellowships with the Department of Health and Human Services, the World Health Organization, and the Accrediting Commission on Education for Health Services Administration. Dr. Darr is a Fellow of the American College of Healthcare Executives, a member of the District of Columbia and Minnesota Bars, and serves as a mediator in the Superior Court of the District of Columbia. He serves on commissions and committees for various professional organizations, including The Joint Commission on Accreditation of Healthcare Organizations, the American College of Healthcare Executives, and the Commission on Accreditation of Healthcare Management Education. He is a voluntary consultant to several hospitals in the District of Columbia metropolitan area. Dr. Darr regularly presents seminars on health services ethics, hospital organization and management, quality improvement, and the application of the Deming method in health services. He is the author and editor of several books used in graduate health services administration programs and numerous articles on health services topics.
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